Shipping policy
Order Processing All orders are processed within 1–3 business days (Monday–Friday, excluding UK public holidays). Orders placed after 12pm GMT/BST may be processed the following business day. You will receive a confirmation email with tracking information once your order has been dispatched.
Domestic Shipping (United Kingdom)
- Standard Delivery (3–5 business days): £3.99
- Express Delivery (1–2 business days): £7.99
- Free standard shipping on orders over £75
European Shipping
- Standard International (5–10 business days): £9.99–£14.99 depending on destination
- Express International (3–5 business days): £19.99
International Shipping (Rest of World)
- Standard International (7–14 business days): from £14.99
- Express International (5–7 business days): from £24.99
Duties & Taxes For orders shipped outside the UK, import duties, taxes, and customs fees may apply upon arrival. These charges are the responsibility of the customer and are not included in the order total or shipping cost. We recommend checking with your local customs office for more information.
Tracking Your Order Once dispatched, you will receive a tracking number via email. Please allow up to 24 hours for tracking information to update.
Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at [your contact email] and we'll investigate with the carrier. We are not responsible for delays caused by customs or circumstances outside our control.
Incorrect Address Please ensure your shipping address is correct at checkout. Strictlysells is not responsible for orders delivered to an incorrect address provided by the customer.